Dream & Zeal recruits Customer Support Executive (Hardware & Networking) [16 Posts] in Guwahati & Lower Assam Dec 2020
Post: Customer Support Executive (Hardware & Networking)
Location: 9 for Guwahati and 1 each for Barpeta, Baihata Chariali, Rangiya, Nalbari, Pathsala, Chaygaon & Hajo
1. Candidate should be at least a Degree/Diploma in Computer (min. 1 year duration)/PGDCA/ITI (Computer hardware/IT) or allied fields of engineering.
2. Knowledge of handling Windows 2008/2012 server/Microsoft OS(All versions) and should be proficiency in solving hardware/software/LAN/Printers related issues.
Experience: 2 to 3 years
Salary: Rs. 15k
Job Description: Daily & Weekly report to senior, Submission of monthly report, Timely Preventive Maintenance, coordination with Branch Office for spares, repaired materials etc., Compliance of scope of work, Follow up for unclosed calls with the senior, Travel to offices & other locations as and when required, Target is an average of minimum 4 calls per day for PCs Hardware & OS related and 5 calls per day in case of peripherals & application software related, ERP Call update on daily basis.
Please send CV to: firstname.lastname@example.org