Documentation and Communication Officer, ACTED Location: Guwahati, Assam November 2016

Department: Program

Position: Documentation and Communication Officer

Contract duration: 12 months

Location: Guwahati, Assam (India)

Starting date: 1st Dec 2016

Date of Issue:

I. Background on ACTED:

ACTED (Agency for Technical Cooperation and Development) is a non-governmental organization founded in 1993 with headquarters in Paris, France. Independent, private and not-for-profit, ACTED respects a strict political and religious impartiality and operates according to principles of non-discrimination and transparency in 33 countries around the world.

ACTED responds to emergencies, provides recovery and rehabilitation support and contributes to the achievement of the Millennium Development Goals (MDGs) through interventions that seek to cover multiple aspects of humanitarian and development crises through a multidisciplinary approach. For 20 years, our intervention areas have been among the poorest, most vulnerable and remote in the world and we adapt out strategies to each context in order to achieve the most direct positive impact with the most efficient use of resources. ACTED is committed to accountability and quality management, certified as an active member of HAP International.

ACTED India is growing and we look forward to having fresh ideas and new talents in the organization. You have set high ambitions for yourself? You want to excel in your area of expertise? You want to be valued for your ability to deliver results in a fast-paced organization? You look for an extra dimension and want to have social impact? You may be the one we are looking for! By joining ACTED, you will be joining more than 3,000 motivated people around the globe who are proud to be working to assist vulnerable populations in building a better future.

II. Background of program:

ACTED is working on a 4-year program in the North-Eastern Indian States of Assam, Manipur, Meghalaya, Mizoram and Nagaland that aims to improve access to quality information on Centrally Sponsored Schemes (CCS), enhance the actual delivery of CCS and ensure improved accountability of government actors in seven remote and backward districts of five NEI states through a multi-stakeholder approach involving partners and target groups from government, civil society and the private sector. While the total population of NEI is only 3.8% of India’s total, this region has been excluded from policy making and out of reach of mainstream government service delivery. The context of NEI is one of a mosaic of ethnic groups, coupled with geographical isolation from the rest of the country and extremely restricted connectivity. This has led to political fragmentation, serious security concerns and development challenges since partition. Development is further hampered by the central government’s preoccupation with the security situation of the region.

ACTED’s program is based on a 3 prong approach: to encourage the demand for improved service delivery through a set of activities targeting the final beneficiaries’ access to quality and transparent information and subsequent access to service delivery (result 1); on the supply side, to improve the quality of public service delivery through building the capacity of target groups (result 2); and on accountability by promoting the role by civil society as watchdogs and promoting dialogue and joint review and planning between various stakeholders (result 3). The key focus of the program is on most remote communities, women and socially excluded groups – through targeted audits and feedback mechanisms, such as the Citizen Report Card (CRC), their specific needs and constraints will be used to shape the design and implementation of other activities.

The program is covering a host of key schemes and services, targeting those most relevant to the development of NEI communities, taking a multi-sectoral approach, and the scheme includes: JSSK, ICDS, TDPS/NFSA, MDM, TSC/SBA, IAY, MGNREGS, RKVY, RGGVY/DDGJY, NSAP, ADHAR, and with a focus on the Right to Information (RTI) and how this connects with all schemes.

III. Responsibilities:

The Documentation and Communication Officer’s responsibilities include:

The Documentation and Communication Officer is expected to deliver the following under the guidance of Project Coordinator (or Assist Project Coordinator in doing it):
• Compilation and documentation of periodic progress of the project
• Development of appropriate communication and advocacy strategies/materials, training manual/materials, IEC materials/strategies etc.
• Contribute in relevant field studies/ surveys, assessment and report such as monthly reports, annual reports etc.
• Strategic co-ordination with key stakeholders such as concern government departments in State/Districts, CSOs and private sectors
• Network with training institutions/ organizations/consultants that offer training on issues/areas covered by the project
• Maintenance of the documents including reports, minutes, IEC materials, manuals/handbook etc. developed under the project
• Collect and maintain all the relevant IEC materials, training manuals, guidelines, handbook in relation to the scheme and issues covered by the project
• Undertake field visits for collection of input to the preparation of case studies, good practice (district or/local) documentation from time to time
• Any other responsibility as may be assigned from time to time by the Project Coordinator

IV. Qualifications:

Candidates must have the following qualifications, experience, expertise/skills and other requirements:
• Masters in Masters in Social Work, Mass Communication, Social Science, Research/Development Studies (with 5 years of relevant experience)
• Excellent communication and documentation skill in English. Experience in training and advocacy will be an added advantage
• God/quality skill of writing reports, articles, developing training, IEC materials etc.
• Understanding of Central sponsored government schemes, PRI/relevant system
• Preference will be given to candidate with research experience (involved in studies, report writing etc.)
• Desirable: Design IEC materials, training manuals, reports (using photo-soft, coral-draw etc.), video/audio documentaries tec. etc.
• Candidate having past work experience in three core pillar of ACTED (i.e. Governance, Economic Development and DRR) will be an added advantage
• Willingness to travel in remote and backward places/districts of NE India States
• Knowledge of local languages spoken in NE States will be added advantage
• Preference will be given to equally qualified women candidate

V. Submission of application:

Applications in the English language , including i) a resume of not more than 3 pages; ii) a cover letter expressing the motivation to work with an NGO and addressing each of the required qualifications with vivid examples; iii) Copy of the university degree and iv) Contact details of 3 references should be submitted by e-mail to CV to

The files attached to the e-mail should not exceed 2 MB. Applications should be submitted no later than 25/11/2011.

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